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Our customers recommend it   4.4/5  sur 718 avis
Our customers recommend it4.4/5 on 718 reviews
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Reviews - Brit Hotel Besançon

100% genuine reviews
Satisfaction
Index
87 %
the 19/09/2026
Alone - 40-49 years - Date of stay : 17/09/2026

Warm reception, nice breakfast.
Dangerous drive way (I dropped my motorcycle when leaving) -- obviously my own fault, but I think you could save someone by posting some extra warning. Other than that - I liked the vibe at the hotel, and I slept well. It wasn't hard to find.

100 %
From Jenny h., the 19/08/2026
Family - 10-19 years - Date of stay : 18/08/2026

A cozy simple and clean hotel at a good price. we will be happy to come back here. it has everything we need for a safe place to sleep

Hotelier's responseHotelier's response :
Dear Jenny,

Thank you very much for your lovely review! We are delighted to hear that you enjoyed the cozy atmosphere, cleanliness, and good value for money of our hotel.

We are especially pleased to know that you found everything you needed for a comfortable and peaceful stay.

We would be delighted to welcome you back on your next visit!

Kind regards,
The Hotel Team

100 %
From Alena P., the 12/08/2026
Family - 40-49 years - Date of stay : 11/08/2026

Noone told me anything about t
wifi, found it myself, connected, but didnt used it much, so cannot really say how strong or weak was the signal.

Hotelier's responseHotelier's response :
Dear Guest,

Thank you for taking the time to share your feedback with us.

We are sorry that you were not informed about the Wi-Fi connection upon your arrival. We understand that this information should have been communicated to you more clearly by our team.

We appreciate your comment and will remind our staff to ensure that guests receive all the necessary information when checking in.

We hope to have the pleasure of welcoming you again on a future stay.

Kind regards,
The Hotel Team

80 %
From Serhii, the 24/06/2026
couple - 40-49 years - Date of stay : 23/06/2026

Все було чудово! Дуже гарна співвідношення ціна якість.

100 %
From Simon, the 06/06/2026
couple - 50-59 years - Date of stay : 05/06/2026

The room was generally good. The mattresses were very comfortable, and it was nice and quiet, making it easy to get a good night's sleep. The bathroom was the weakest point and could use some renovation.

That said, considering the attractive price, it's hard to complain. The accommodation offers good value for money. There was plenty of parking available, the staff were friendly, and the area was quiet. Overall, it met expectations for the price paid, and there isn't much more to debate.

80 %
From mr daren s., the 13/09/2025
Family - 50-59 years - Date of stay : 12/09/2025

The whole hotel needs updating

Hotelier's responseHotelier's response :
Good Morning,
Thank you for sharing your feedback.
We are sorry to hear that the overall condition of the hotel did not fully meet your expectations.
Please know that we are aware of the need for updates and your comment will be shared with our management team as we work on future improvements.
We hope to have the chance to welcome you back and provide you with a better experience.
Edith FELIX
Directrice.

60 %
From thierry, the 23/07/2025
Alone - 50-59 years - Date of stay : 22/07/2025

The hotel is fine. The staff is really kind, helpful and obliging.

Hotelier's responseHotelier's response :
Good evening?
Thank you very much for your kind words!
We’re delighted to hear that you had a pleasant stay and especially appreciated the kindness and helpfulness of our team.
Your satisfaction means a lot to us, and we hope to have the pleasure of welcoming you again soon.

Best regards,
Edith FELIX
Directrice.

80 %
the 17/07/2025
Business - 60-69 years - Date of stay : 16/07/2025

The rooms are quite old

Hotelier's responseHotelier's response :
Good evening
Thank you for your feedback.

We understand that the style of the rooms may feel a bit dated to some guests. While we aim to preserve the charm and character of the property, we are also gradually making updates to ensure comfort and a pleasant stay.

Your comment is appreciated and will help us continue to improve.
We hope you still enjoyed your time with us and would be happy to welcome you again.

Warm regards,
Edith FELIX
Directrice

80 %
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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.